Shipping policy

All orders are processed and prepared for shipment within 1-3 business days (excluding weekends and holidays). You will receive an email notification when your order has shipped, which will include tracking information. Please note that order processing and shipping times are separate. Shipping Methods & Delivery Estimates Our products are sourced from two different locations: our local brick-and-mortar boutique and our drop shipping partners through Sprocket. This means that if you order multiple items, they may be shipped separately and arrive on different days. 1. Products Shipped from our Brick-and-Mortar Boutique These are items we have in stock at our physical store. Standard Shipping: Processing Time: 1-3 business days. Delivery Estimate (within the US): 3-7 business days after the order has been processed. Local In-Store Pickup: If you are local to our boutique, you have the option to pick up your order in person. Processing Time: We will notify you via email when your order is ready for pickup, typically within 1-2 business days. Pickup Location: [Insert Your Store's Address] Pickup Hours: [Insert Your Store's Pickup Hours] Requirements: Please bring a copy of your order confirmation email (digital or printed) and a valid photo ID. 2. Drop shipped Products (from Sprocket) These products are shipped directly to you from our network of high-quality suppliers, primarily located in the US and Europe. This model allows us to offer a wider variety of items without holding the inventory ourselves. Processing Time: 1-3 business days. Delivery Estimate (within the US and EU): 2-7 business days after the order has been processed. Delivery times can vary depending on the supplier's location and the final destination. International Shipping: For customers outside of the US and EU, delivery times may be longer, typically 7-21 business days. Please be aware that you are responsible for any customs fees, duties, or taxes that may be applied by your country's customs office. Shipping Costs Shipping costs are calculated at checkout based on the total weight and destination of your order. If your order contains items from both our brick-and-mortar store and a drop shipping supplier, shipping fees will be combined into a single charge. We may offer free shipping promotions from time to time, which will be clearly advertised on our website. Tracking Your Order Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to monitor the progress of your package(s). Important Note: If your order includes both local and drop shipped items, you may receive multiple tracking numbers. Shipping to P.O. Boxes We can ship to P.O. boxes for items sent from our brick-and-mortar store. However, some drop shipping suppliers may have restrictions on shipping to P.O. boxes. If this is the case for an item in your order, we will contact you for an alternative shipping address. Potential Delays While we strive to meet all delivery estimates, please be aware that delays can occur due to: High volume periods (e.g., holidays, sales events) Unforeseen carrier delays Weather conditions Customs inspections (for international orders) We will do our best to communicate any significant delays. Lost or Damaged Packages If your order arrives damaged or if a package is lost in transit, please contact us at [Insert Your Customer Service Email] with your order number and details of the issue. We will work with the shipping carrier or drop shipping supplier to resolve the issue as quickly as possible. Returns Please refer to our separate [Returns Policy](link to your returns policy page) for information on how to return an item. Note that return procedures may vary slightly between items from our boutique and those from our drop shipping suppliers. This policy is subject to change without notice. By placing an order with Kdreamboutique.com, you agree to the terms outlined in this shipping policy. If you have any questions, please do not hesitate to contact us at Kdreambotique025@gmail.com